Securus Technologies released a report detailing various comments that they had received from their customers in October last year. The comments were made by clients who had used the company’s technology to prevent and solve crimes. Richard Smith is the CEO of Securus Technologies. He said that the company released a new product on average each week to help investigators to do their job. Richard also said that the firm received countless letters thanking them for helping to keep the inmates, their families, and the society safer. He finished off by stating that safety was a part of their identity. They were devoted to protecting and serving.
One of the comments talked about how law enforcement had used information obtained from phone calls to get a search warrant. The warrant led to the arrest of a corrupt member of staff who had introduced contraband into the facility. Another comment stated how the call monitoring service had been used to reveal information about drug peddling, access to a mobile device, and alcohol abuse by the inmates.
A comment sent in by an investigator shows how the covert alert feature had helped them to open an investigation. The feature helped to bring the suspect into custody in the end. Another comment praises Securus for their LBS services. The LBS software had been used by the police to recover millions of cash and illegal items. The investigator finishes off by saying that the recovery of the items would have been tough if it had not been for the software. A prison official said that the LBS software had proven to be enough for them to choose to work with Securus.
A few other comments detailed how Securus had helped to combat the introduction of contraband into the facilities through the many services that they offered. Many of them thanked the company for making their work easier and their dedication to providing the best services. Securus is based in Dallas, Texas. It serves thousands of correctional facilities around the country. Some of the services that they offer include inmate communication, parolee tracking, and information management systems.